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Digital & innovation

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Business is becoming more digital – the recent pandemic has only accelerated that trend. We are convinced that technology is fundamentally changing the way many companies do business. We want to be clients’ first choice when it comes to digitalisation. To do so, we are increasing the use of new digital technologies in audit and assurance. We are upgrading Sofy, rolling out KCw, focusing more on our Connected, Powered, Trusted services, and working with partners and allies to develop new solutions. At the same time, we want to make KPMG N.V. a truly digital firm – by digitalising our own internal processes and systems, investing in our cyber defences, and strengthening our approach to innovation. For us, it is using technology alongside the knowledge and expertise of our people that provides the most benefit, improving efficiency, speeding up our ‘time to market’ and generating new insights for clients.

Our priorities

For 2020/2021, we set out three main priorities for the Digital & Innovation pillar of our strategy:

  • Increase sales from digital and make sure we are fully aligned with KPMG’s global strategy in this area

  • Increase sales from our digital partnerships and alliances

  • Transform KPMG N.V. into a 100% digital firm by strengthening our IT backbone, accelerating digital innovation in our assurance business and investing in our digital strategy for Advisory. 

Key performance indicators

(2019/2020 is excluding impaired assets)

Material topics

  • Vision & digital thought leadership (‘leading the debate’, including on proposed audit reform in the Netherlands)

  • Innovation (culture of innovation, development of new business models)

  • Partnerships & alliances (key partnerships in IT, workflow, sales, etc.)

You can read more about our performance in this area here.